Refund Policy
XLV Agency (“us”, “we”, or “our”) operates the https://xlvagency.com website as well as the https://xlv.agency website.
XLV Agency aims to ensure satisfaction with all digital services and products. However, we understand there may be cases for refunds or cancellations.
Service Refunds:
Due to the nature of digital services, refunds are generally not provided once work has commenced. However, we offer modifications within the scope of the original agreement.
Digital Products Refunds:
Refunds for digital products are only applicable if there is a defect or malfunction, and we are notified within 24 hours of purchase. All refund requests are evaluated on a case-by-case basis.
For further clarification on Refund Policy, please reach out to our support team at info@xlvagency.com