Shipping Policy
XLV Agency (“us”, “we”, or “our”) operates the https://xlvagency.com website as well as the https://xlv.agency website.
XLV Agency specializes in digital services and products, which are delivered electronically and do not require physical shipping. Please review the details below on our delivery process:
Digital Services Delivery:
For digital services such as website design and development, project timelines and deliverables are agreed upon in advance. All deliverables are provided electronically, either via secure download links, email, or cloud-based sharing.
Digital Products Delivery:
Upon purchase of our digital products, such as the Digital Business Card, you will receive an email with access instructions. This email is typically sent immediately after payment confirmation but may take up to 24 hours during high-demand periods.
Non-Receipt of Digital Products:
If you do not receive your purchased digital product within the specified timeframe, please check your spam or junk folder. If still not received, contact us directly at info@xlvagency.com, and we will ensure prompt assistance.
For any further questions regarding our delivery policies, please contact us at info@xlvagency.com